of food items in Pantry car
the MENU CARD on the railway website at following links-
RAILWAY ADVICE here
their own interest, passengers are requested not to patronize
ensure proper and good quality catering services on the Railway,
passengers are requested to :-
their orders for Meals well in advance with the Coach Attendant/
Conductor or Waiters in trains to facilitate information being
sent to the serving station.
on a cash memo for all catering services ordered and
destroy the bill to prevent its fraudulent use.
the menu and tariff cards displayed or available in all
restaurants refreshment rooms and pantry cars.
their suggestions or complaints in the book maintained for this
purpose in the refreshment rooms. The complaint book is also
available with the train conductor and also with the pantry car
manager. It may be called for at any time by the passengers.
If you have
regarding unhygienic food, high prices, or bad behavior of
pantry staff, please send a complaint to the railway
FROM RUNNING TRAIN
AGAINST CATERING AT HIGH PRICES
you are traveling in a train and wish to complain against any
deficiency, you can send your complaint-
SMS to 9711111139, 9004411111
TWITTER to @RailMinIndia
TELEPHONE on Railway Tollfree No 1800111139
E-MAIL to firstname.lastname@example.org
complaint will not be entertained if you do not mention your PNR
number, coach and berth no.
can also be sent to-
Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
No.: 011-23311259, Tel. No.: 011-23311263